At Cleveland Power and Performance, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when visiting our website or making a purchase. By using our website, you agree to the practices outlined in this Privacy Policy.

Information We Collect

When you interact with our website, we may collect personal information that you voluntarily provide, including:

• Full name
• Billing and shipping addresses
• Email address
• Phone number
• Payment information
• Vehicle information (when provided for product compatibility)
• Account login details (if you create an account)

We may also automatically collect certain technical information, such as:

• IP address
• Browser type and version
• Device information
• Operating system
• Pages visited
• Date and time of your visit
• Referral websites
• Cookies and similar tracking technologies

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Provide shipping updates and order confirmations
• Respond to customer service inquiries
• Verify transactions and prevent fraud
• Improve our products, services, and website functionality
• Personalize your shopping experience
• Send promotional emails, newsletters, or special offers if you have opted in
• Comply with applicable legal obligations

Payment Security

We use secure payment processing providers to handle financial transactions. Your payment information is encrypted during transmission and is processed using industry-standard security measures. Cleveland Power and Performance does not store complete credit or debit card information on its servers.

Cookies

Our website uses cookies and similar technologies to improve website performance, remember your preferences, analyze visitor activity, and enhance your browsing experience. You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share limited information with trusted service providers when necessary to:

• Process payments
• Deliver orders
• Provide website hosting and maintenance
• Send email communications
• Prevent fraudulent activity
• Comply with legal requirements

These providers are only permitted to use your information for the services they perform on our behalf.

Data Security

We implement appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no online system can guarantee complete security, we continuously work to maintain a secure shopping environment.

Marketing Communications

If you subscribe to our mailing list, we may occasionally send product updates, promotions, and company news. You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting our support team.

Third-Party Links

Our website may contain links to external websites for your convenience. We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.

Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your personal information where permitted by law
• Object to certain processing activities
• Withdraw consent for marketing communications

To exercise these rights, please contact our customer support team.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that such information has been submitted, we will promptly remove it from our records.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or website functionality. Any revisions will be posted on this page with the updated effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Cleveland Power and Performance through our Contact Us page. Our team will be happy to assist you.